TERMS OF SERVICE

Welcome to the Tax Rescue website (the "Website"), operated by MMCA Tasman Limited (t/a Tax Rescue) ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our services, including tax debt negotiation, advisory content, and any related tools provided through the Website. By accessing or using our Website, you (the “client”) agree to these Terms.

1. Services Provided

1.1 Scope: We provide guidance on tax debt negotiations with the Inland Revenue Department (IRD) in New Zealand. Our services include preparing tax debt relief applications, communicating with the IRD on behalf of clients, and offering strategic advice based on the Tax Administration Act 1994.

1.2 No Legal or Financial Advice: While we strive to provide accurate and practical guidance, our services do not constitute legal or financial advice. We recommend consulting a qualified lawyer or financial advisor for legal and financial matters beyond tax negotiations.

1.3 Results Not Guaranteed: We make no guarantees regarding the success of any tax debt relief application or negotiations with the IRD. Outcomes depend on the IRD's assessment of your financial position and compliance history.

1.4 IRD Identifying Other Tax Issues: During the negotiation process, the IRD may identify other issues, such as incorrect tax positions, unfiled returns, or disputed claims. We rely on honest and upfront disclosure from the taxpayer regarding any relevant financial or tax matters. Failure to disclose such information may affect our ability to provide accurate advice and could impact the outcome of your tax debt relief application.

1.5 Additional Debt During Negotiations: Any further tax debt that arises during the negotiation period will be subject to the same fee agreement as the original debt.

2. Eligibility & Client Obligations

2.1 Eligibility: You must be at least 18 years old and legally able to engage in tax negotiations under New Zealand law.

2.2 Accurate Information: You agree to provide complete and truthful financial information as requested. Failure to disclose relevant financial details may affect the outcome of tax negotiations.

2.3 Compliance: Clients must ensure ongoing compliance with all tax obligations (e.g., filing returns on time) while negotiations are in progress and after negotiations have been completed.

3. Fees & Payments

3.1 Fee Structure: Our fees are structured as follows:

  • Hourly Rate: $400+GST per hour, OR

  • Success Fee: 20%+GST of the tax debt successfully written off.

3.2 Payment Terms:

  • Hourly rate fees will be invoiced monthly, and payable 20th of the following month.

  • Success fees will be invoiced upon confirmation of any write off from IRD, and payable 20th of the following month.

3.3 Refunds:

  • Fees paid for completed work are non-refundable.

  • If you terminate our services before completion, you will be liable for time incurred at an hourly rate of $400+GST. This applies to both hourly rate and success fee services.

4. Limitation of Liability

4.1 We are not responsible for:

  • The IRD’s decisions regarding tax debt relief.

  • Any penalties, interest, or legal consequences resulting from your tax obligations.

  • Misrepresentation or non-disclosure of financial information by clients.

4.2 To the fullest extent permitted by law, our liability for any claim arising from the use of our services is limited to the fees paid by the client for the specific service rendered.

5. Confidentiality & Privacy

5.1 We handle your personal and financial data in accordance with our Privacy Policy.

5.2 All client information is kept confidential, except where disclosure is required by law or necessary to facilitate communication with the IRD.

6. Intellectual Property

6.1 All content on our Website, including text, graphics, and service descriptions, is our property and may not be copied or used without written permission.

7. Termination

7.1 We reserve the right to terminate services if:

  • A client provides false or misleading information.

  • The IRD negotiation process is obstructed due to non-cooperation.

  • Fees remain unpaid after reasonable notice. You will be liable for time incurred at an hourly rate of $400+GST. This applies to both hourly rate and success fee services.

8. Dispute Resolution

8.1 In the event of a dispute, both parties agree to attempt resolution through mediation before taking legal action.

8.2 Any legal proceedings will be conducted under New Zealand law, in the appropriate jurisdiction.

9. Amendments

9.1 We may update these Terms from time to time. Continued use of our services implies acceptance of any revised terms.

10. Contact Us

If you have any questions about these Terms, please contact us at letstalk@mmca.co.nz.